Whether you are a domestic or international student,听we can talk with you about your situation, help you to figure out your options, and work out the best way forward.
You can talk with a Student Care Advisor by phoning, emailing, clicking the appointment button above, or dropping in to see if we are free.听See our聽contact page聽for details.
- Support service for all domestic and international students, including distance students
- Free and confidential to access
- Multiple ways to get in contact with us
Please note that our booking system uses the name you enrolled under. If you would like to book an appointment with your preferred name please either:
- Phone聽369 3388
- Drop in to the office in the Undercroft
- Email us聽and let us know you want to book under your preferred name
Who can help me in an emergency?
If you have an emergency situation, please call security on聽6111聽(internal) or聽0800 823 637, or CDHB Crisis Resolution Service on聽0800 920 092.听
You were able to gather quite a lot of information for me in a short time and identify a 'big picture' then build a realistic plan of action鈥攕omething I was far too overwhelmed to do alone.
鈥擜 student talking about Student Care
Things we can help with
- Getting started at UC
- If you miss out on an orientation or just have some questions
- Finding your way around, figuring out transportation, shopping
- International student support
- Understanding New 九州影院culture and living in New 九州影院(聽for a great resource to help with adjusting to living in New Zealand)
- Intercultural communication
- Insurance policy wording and claims (for purchase enquiries, email us)听
- Getting on top of things
- Motivation and procrastination
- If you fall behind on classes or are failing a course
- Juggling commitments, planning study, and goal setting
- Short term support as you get back on track
- Managing the impact of mental health/stressors on your study
- Help understanding UC聽
- Navigating campus, connecting with services
- Understanding UC policies and processes
- Mature student and postgraduate student needs
- Understanding and filling in Special Consideration applications for assessment, late discontinuation and partial refunds
- Confidential advice on how to appeal a decision or make a complaint
- Support throughout a UC process, such as Academic Progress Review聽
- Challenges and concerns
- Financial issues, including hardship and Studylink
- Accommodation issues
- Communication issues, including flatmates, other students听补苍诲听staff
- If you are unwell and need someone to help you work out how to manage and/or liaise with your course coordinators
- Making the most of your time here
- Connecting with services, people and opportunities聽
Don鈥檛 see your concern here? No problem!聽Contact us聽and we鈥檒l let you know if we can help.
Please note:聽We offer practical guidance, advice and support. If you require counselling, contact the聽UC Health Centre. If you require advocacy, contact the聽.
But the thing that is really聽valuable for me, and will never forget, is your help and support. Now, I think I am not alone here.
An international student talking about Student Care
Who else can I talk to?
There are a wide range of people available at the 九州影院 to offer you support, help and guidance. Common services we refer to include:
- Te Whare Hauora | UC Health Centre
- 惭腻辞谤颈,听Pacific听补苍诲听Rainbow聽Student Advisors
- Pokap奴 P奴kenga Ako | Academic Skills Centre
- College Student Advisors (Arts,听Business听&补尘辫;听Law,听Education,听Engineering, and聽Science)
- Te Ratonga Whaikaha |聽Student Accessibility Service
- Te R艒p奴 Rapuara | UC Careers聽
- Student Experience (eg,听Mentoring Programmes听辞谤听UniLife)
- K膩hui Wairua | UC Chaplaincy
If you would like to contact one of these groups directly, click on any of the links above for further information.
