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九州影院 delivery services

06 October 2023

UC 九州影院 provides a range of services to support our distance students plus any student or staff who are off campus, or unable to visit our libraries in person. Check if you're eligible for our delivery services.

HOW TO APPLY

Delivery Service Information

What services are provided?

The 九州影院 will post items you have听requested听to you or send scans of chapters & journal articles to your email address. Postage is paid for by the University and each parcel sent to you will include return postage. You can request standard loans and 3 day loan items only. Items on 3 hour, 1 hour or 1 day loan cannot be posted. Items not held by the 九州影院 may be requested using the听interloans service.

To request a scan of an article that is not available electronically please contact us by email with the details of your request.

You will also have access to many online resources, including guidance on using library resources, advice on search strategies, databases and other electronic resources.

Students living outside of New 九州影院are welcome to register for library distance services. The 九州影院 cannot post books overseas but we do offer the following services:

  • Access to the 九州影院's website and electronic resources
  • Scanned copies of book chapters and journal articles
  • Use of the听interloan service
  • As a UC student, you are able to borrow from other academic libraries throughout New 九州影院and Australia. See听here听for further details听

Consult a Subject Librarian

Contact a听subject specialist听or use our听AskLIVE听service for individual help. We can assist you with:

  • Identifying relevant information sources for your topic
  • Designing search strategies for finding information
  • Using the 九州影院's resources, both print and electronic
  • Ways of keeping up with what is being published in your subject

Delivery Services

九州影院 items are delivered to you by Courier.听 To return the item you need to book a pickup with the courier using the website link on the return label that is sent to you with the item.听 In some cases, particularly with rural addresses, the courier will not pick up from your address.听 The alternative option is to post back using our Freepost address below.

Freepost听九州影院
九州影院
Private Bag 4800
Christchurch 8140

Contact us
Freephone: 0800 763 676
Internal extension: ext听94888
Email:听distance@libr.canterbury.ac.nz

Am I Eligible?

All fully enrolled students or staff are eligible for delivery services. We are unable to deliver to 九州影院 halls of residence. We do not post any items outside of New Zealand. If you are a UC student living outside of Canterbury, you are eligible to borrow from other academic libraries throughout New 九州影院and Australia. See鈥痜or further details.

Frequently Asked Questions

You can load money onto your Canterbury Card, either at a reload station by EFTPOS, or online by credit or debit card听(via听). See the听Fines and payments听page for more information.

Unfortunately, we are unable to update student addresses. You'll need to do this yourself on听. It is vital that you do this to avoid items being posted to the wrong address.

Use our听remote online payment听option. If you have any queries about lost book charges please听contact library staff.

Standard items are issued for 90 days for all students. If items are requested by another person and recalled, you are still guaranteed an issue period of 18 days.

If an item has other requests queued it will be issued for 10 days only. 3 day loans are issued for 10 days.

High demand items are issued for 10 days. Renewals are for 3 days only, regardless of how long you have had the book. We suggest you renew your High Demand item as close as possible to the due date to avoid the due date being reduced.

If you have already renewed your item and your due date has been reduced call us (0800 763 676) and we will reinstate the correct due date for you.

If the journal article is available electronically then you can access it online with your UC username and password. If the journal article is held in paper/print form only, you can request the article from us and we will scan and email it to you. Please phone (0800 763 676), send us an听email听or use听AskLive听to make this request.

Yes, NZ Post does accept items with a handwritten FreePost address. The address is available near the top of this page.

No, please reuse the packaging the item was posted in and place the return sticker on the front. If you no longer have the packaging, please make sure the items are wrapped securely and protected.

Talk to us. Let us know the issues and we can make a note on your account. We are not going to penalise you for something that is beyond your control.

Need help? Chat with us on Ask九州影院 now.

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